Frequently Asked Question

What is Optimization Dolls' mission?
Our mission is to offer the highest quality products with exceptional installation, catering to all budgets with three levels of service.

How can I contact Optimization Dolls?
Please fill out our submission form below with your info and the areas you'd like us to maximize.

What services and products do you offer?
We are a full-service custom storage firm, offering custom closets, pantry's, laundry rooms, living room built-ins, garage cabinets, and more.
At Optimization Dolls we can do it all from start to finish (Design + Installation + Organization)

How does your process work?

We'll start off with a 20-minute introduction call to discuss your space. Following this, we'll conduct an in-home consultation to take measurements and select samples. During this session, we'll explore color options, hardware, and finishes together. Afterward, I'll design your space and provide you with a 3-D link to review the design

If any adjustments or upgrades are needed, we can hop on a design call to finalize the details.

Once the design is approved by you, a 50% deposit is required to begin processing your custom order.

What is your turnaround time?
Our turnaround is between 8 business days to 3 weeks, depending on your selected upgrades.

What payment methods do you accept?
We accept all major credit cards for your convenience.

What is your return policy?
As a Custom Storage Firm, each order is tailored to your needs.

Once processing begins, orders cannot be changed or returned.

What makes Optimization Dolls unique?
Allanna owner of Optimization Dolls is involved in every consultation, installation, and organizational task.

What are the levels of service you provide?
Level 1: Exceptional design and installation.
Level 2: Enhanced design with a full organization experience.
Level 3: The full Optimization Dolls experience! Complete with custom solutions, organization, and finishing touches like wallpaper and Lighting.

Warranty: At Optimization Dolls, we are committed to crafting products with the highest quality materials available. Enjoy peace of mind with our lifetime residential warranty, starting from the date of completion.

I'm interested in Home Organization Only?
If you're interested in our organization services only, we will begin with a 30-minute phone consultation to discuss your needs and to schedule a in-home consultation. A deposit is required before we begin shopping for organizational supplies and space planning.

ALL CONSULTATIONS INCLUDE:

3D DESIGN & SPACE PLANNING

CUSTOM CLOSET DESIGN CONSULTATION $150

2 AREAS $200

3 AREAS $250

4 OR MORE $350

CLOSET ORGANIZATION CONSULTATION FEE $150

$50 FOR EACH ADDITIONAL AREA

HOME OFFICE CONSULTATION / DESIGN ASSESSMENTS FEE ONLY $375

PANTRY DESIGN & ORGANIZATION PLANNING $175

GARAGE DESIGN & ORGANIZATION $375

Out-of-town Consultation starts at $75

4

ALL CONSULTATIONS INCLUDE: 3D DESIGN & SPACE PLANNING

CUSTOM CLOSET DESIGN CONSULTATION $150

2 Spaces $150

3 Spaces $250

4 Spaces $350

CLOSET ORGANIZATION CONSULTATION FEE $150

$50 For each additional area

HOME OFFICE CONSULTATION 2Hrs / DESIGN ASSESSMENTS FEE $375

PANTRY DESIGN AND ORGANIZATION PLANNING $175

GARAGE DESIGN & ORGANIZATION $375

Consultation and Design Services Overview

Standard Consultation Fee $150 Includes a 30-minute virtual design session
with 3-D Design for one space and 2D designs for additional spaces.
Additional spaces can be added for $50 each.

Virtual Consultation $150 for a one-hour session\ two hours $300.
Additional 30 minutes can be added for $50 each.

Specialized Consultation Services Home Office Consultation and Design Assessment.
Includes a comprehensive 2-hour Design session for $495

Garage Design + Organization Space Planning
Includes a comprehensive 2-hour Design session for $295

Pantry Design and Organization $225
Garage Design and Organization $225

For travel beyond a one-hour, additional fees will apply. Consultation fees are adjusted for travel to
accommodate increased time and travel expenses. Keep in mind Consultation are round trip.

Travel Consultation Fees
1-1/2 hour round trip (3 hours total) $185
2-hour round trip (4 hours total) $295
3-hour round trip (6 hours total) $495
4-hour round trip (8 hours total) $850 & Up

For travel time extending over 4 hours, additional hotel fees might be applicable depending on the
number of spaces we need to measure and plan. To Schedule a ConsultationPlease fill out the form below

We service Charlotte, NC, and all surrounding areas | Travel SC / GA

Please fill out the form below

We look forward to meeting you and exploring designs together!

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