FAQ & Services  

                                                             

 

 Services

 

  • ​​Closet Design + Organization 

  • Office Design + Organization

  • Virtual Organizing

  • Kitchen + Pantry Organization

  • Unpack + Organize

  • Bedroom & Bathroom Organization

  • Retail Visual Support & Merchandising

 

Q. What organizing & Design services do you specialize in?

A.  Closet Organization & Design, Home Office Design, Unpack & Organize & Virtual Organizing 

 

Q. Who are your typical clients?

A. I usually have 3 client types!

 

DIY (Do It Yourself  Clients)   These client typically have the time and energy to get the job done, But may need professional guidance to create a plan. We assist with space planning, storage solutions, material supply list & 2 follow-up virtual visits. One to make sure the client is still on budget & for me to add all the finishing touches to bring it all together. 

Most of my DIY Clients choose Virtual Organization because it allows you to create and follow your own schedule & saves money.

DWY (Do It With You Clients) - These clients work side by side with me through the entire organization process from begin to the end.

DFY (Do It For You Clients) - Are very busy clients that can't be involved at all. So we're given a budget and we complete the entire process without their assistance. 

At Optimization Dolls my mission is to help my clients enjoy a new shopping experience every time they walk in to their closets.

I assist residential clients with spacing planning to maximize storage solutions. 

Commercial - Retail Stores & Small Boutique

Creating presentation methods & wall system setup for strong buying suggestion. Creating visual routine’s by using best practice techniques to maximize efficiency and profitability

Q.When can we get started?

A. First we start with a complimentary  phone consultation to discuss your organizing needs. Then we can schedule an unbiased evacuations and brief space assessment. We will also complete a new client questionnaire to prioritize and create a action plan to maximize your space and get started right away.

Q. I get easily overwhelmed when I walk in my closet, does that mean I need a professional organizer?

A. Its overwhelming and fascinating how many different style types exist today giving you the option to become someone totally different everyday.

Did you know there's Over 42 styles of shoes for women alone, now imagine all theses choices in one small space.

 So it's important to focus on your individual fashion personality because each of our closets tell a different story of the doll that owns it. As a productively professional I focus my craft on my area of expertise. Organizing current modern trends with your timeless classics and vintage pieces. I professional Organizer can help get organized because it can be very overwhelming, especially if you start projects & don't have the time to finish them.

Q. Can you design closets for new homes being built?

A. Absolutely , We Design + Install + Organize

First we start with a free in-home consultation, so we can meet & take measurements. At this time we will also prepare a list so the space is properly designed to fit all your clothes and accessories.  2nd step would be to give you a few design options to choose from.  Once you accept the design & make a deposit we will sign off on client agreement & schedule your install date.  your installation we will empty the space if isn't done already.

Once the installation is completed we organize all your clothes & accessories into your new closet.

FYI Other Cabinet Companies will install all the cabinets but will not empty your closet or organize your clothes so proper planning is really important before designing any space for efficiency. 

 

Q. What is a Professional Organizer?

A. Professional Organizers use tested principles and expertise to enhance their client's lives. By assessing problem areas, teaching and implementing organizing skills, and designing customized systems for success, they help individuals and businesses take control of their surroundings, their time, and ultimately they lives. All information seen, heard, or discussed with the client will be held in the strictest confidence. 

 

Q. Do you have any training or experience in organizing?

A. I’m a proud member of (ACSP) Association Of Closet and Storage Professionals. Optimization Dolls LLC has been in business since 2016. I have over 20 years of retail management experience as a visual and store manager. Working as project manager in high volume store openings for some of the top retailers using space optimizations as a planning tool to successfully place thousands of garments and accessories. Managing a staff of over sixty employees with high visuals expectation and strict timelines in each location. This gives me the organizational skills and experience to strategically plan a functional space and ensure the success of any project.

 Q. What can I do to prepare for a session?

A. Essentially to eliminate any interruption during a session to maximize efficiency.

Q. Do I need to purchase storage supplies or bins?

A. First we need to analyze the space dimensions to maximize functionality before any purchases are made.

During this time its also important to have a budget in mind for organizational

supplies.etc Example (hangers, cabinets & storage solutions) 

 

Q. Do I need to be present for our sessions? 

A. I would recommend it especially because you make the finally decisions on items that stays or goes.

 If  it's not possible thats not a problem for us!

I have several client who can't be apart of the organization because of they're really busy schedules or because they just don't want to honestly.

In this case I give the client a small checklist of things we need done the night before the organization and it works out perfect every-time. I call it homework :)

Q. Do you work with written contracts?

A. Both parties will sign a client agreement before the first session begins.

 

Q. Are you bonded & insured?

A. Yes, We are insured and will provide document to all new clients.

 

Q. What is your cancellation policy?

A. Cancellation requires 48 –hour notice to cancel or reschedule an appointment.  24 –hours cancellation will require 50% payments. Last minute cancellation and no call no shows will be charged for the entire days session.      

 

 

Q. Will you take before and after photo's

​A. I generally take photo's to strategically plan out the space for work purposes so I have a visual references . Only with your signed permission will I take before and after photos.

                                      

Closets + Home Office + Unpack & Organize  + Virtual Organizing

Serving  Concord, Charlotte, NC & All Surrounding Areas